FAQ

  • Who we should contact to buy products?

    You can call us or send e-mail

    Tel:+86 755 27643116 

    e-mail address: sale@emomotech.com


  • What is the estimated shipping time?

    If we have in stock: within one week

    If we have no stock: within two weeks.

    Customized products: according to your project.


  • How do I get a warranty replacement?

    If you are a consumer, please try to contact with the distributor whom you purchased this product. If you are a reseller, you can contact customer support or e-mail to us.


  • What the condition of replacement?

    The warranty period is 1 year from the date of purchase.(The limited warranty does not cover damage to the product due to external causes.)


  • What is the serial number?

    The serial number is stick to the back of product, consist of English alphabet and numbers,提供the serial number help us to recognize the detail of products.

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